What Are My Payment Choices?
We accept Visa, MasterCard, or American Express credit cards. Credit card gift cards are not accepted. Payment by PayPal account or E-Transfer is also accepted.
Do I Have To Pay For Shipping?
Purchases on JAYS Headphones Canada may include complimentary Standard Shipping to your address with the Exception of Remote Delivery Locations. If shipping charges are applicable on your purchase, they will appear in your cart before the final processing of your order for your review. Read more about our shipping policies and procedures on our Shipping Policy page. Please note we do not offer collection of your order from our warehouse facility. All orders must be shipped to your address.
What Is Your Return Policy?
Please read about our policies on Change of Mind & Defective Products on our Return Policy page.
How Do I Know If My Product Is Covered Under Warranty?
Please see our Warranty Policy page for conditions and details corning your product.
Note – only original owners of the product with a receipt of purchase from JAYS Headphones Canada, in their name, are eligible for any warranty coverage.